GitHub Enterprise Cloud US incident

Incident with several GitHub Services

Major Resolved View vendor source →

GitHub Enterprise Cloud US experienced a major incident on September 13, 2026, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 09:29 AM UTC
Resolved
Sep 13, 2026, 10:44 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 13, 2026, 09:29 AM UTC

Update timeline

  1. investigating Sep 13, 2026, 09:29 AM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Sep 13, 2026, 09:36 AM UTC

    We're seeing increased database replication delays on collab which is causing increased error rates in authorization endpoints and follow-on increased error rates across the system - we are investigating

  3. investigating Sep 13, 2026, 10:26 AM UTC

    We have reduced load on this cluster with internal load-shedding and are seeing signs of recovery but continue to monitor

  4. resolved Sep 13, 2026, 10:44 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.