Giacom Wholesale Mobile incident

Vodafone Link Issues

Major Resolved

Giacom Wholesale Mobile experienced a major incident on June 5, 2026, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 08:39 AM UTC
Resolved
Jun 05, 2026, 11:56 AM UTC
Duration
3h 17m
Detected by Pingoru
Jun 05, 2026, 08:39 AM UTC

Update timeline

  1. investigating Jun 05, 2026, 08:39 AM UTC

    We are currently seeing issues with our Vodafone provisioning link, this is causing issues for Vodafone commands going through the network. We are working on this as a priority and will provide updates as soon as we have them. Apologies for any inconvenience caused. Many Thanks

  2. resolved Jun 05, 2026, 11:57 AM UTC

    Good Afternoon, Further to our incident alert regarding an issue affecting login access to ISAAC, we can now confirm this has been resolved. We may see an amount time it takes to resume to normal functionality Please accept our apologies for any inconvenience this may have caused. Thank you for your patience and understanding.