Giacom Wholesale Mobile incident
EE Planned Maintenance
Resolved after 10 days 11 hours, affecting Platform - Mobile Provisioning, on September 25, 2026.
EE Resilience Testing - There is scheduled maintenance across the EE CMP on the below dates - 25/09/26 20:00 – 23:59. 28/09/26 20:00 – 23:59 To support this, we expect two (approx. 4 hours), planned interruptions—one when we switch to the resilient system and one when we switch back—rather than a single outage. The project team will be meeting regularly during the testing window to monitor performance. There will also be an open call on the Monday morning for users to highlight any problems. Many Thanks
Affected components
Update timeline
- investigating Sep 25, 2026, 07:45 AM UTC
EE Resilience Testing - There is scheduled maintenance across the EE CMP on the below dates - 25/09/26 20:00 – 23:59. 28/09/26 20:00 – 23:59 To support this, we expect two (approx. 4 hours), planned interruptions—one when we switch to the resilient system and one when we switch back—rather than a single outage. The project team will be meeting regularly during the testing window to monitor performance. There will also be an open call on the Monday morning for users to highlight any problems. Many Thanks
- resolved Oct 05, 2026, 07:40 PM UTC
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