Giacom Connectivity incident

Planned Maintenance – 1st October 2026

Minor Resolved

Giacom Connectivity experienced a minor incident on October 1, 2026, lasting 11h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 11:50 AM UTC
Resolved
Oct 01, 2026, 10:59 PM UTC
Duration
11h 9m
Detected by Pingoru
Oct 01, 2026, 11:50 AM UTC

Update timeline

  1. monitoring Oct 01, 2026, 11:50 AM UTC

    As part of our ongoing investment in our platforms, we will be carrying out planned maintenance during a scheduled maintenance window of 7pm – 8pm where our systems will be unavailable. This work is part of our ongoing investment in the platform, enhancing the infrastructure that supports our services. We have built contingency plans into the maintenance activity, including comprehensive testing and the ability to revert the change if required. We appreciate your patience while we complete these essential platform improvements.