GetResponse Outage History

GetResponse is up right now

Pingoru has recorded 53 incidents for GetResponse: 19 in the last 12 months and 2 in the last 90 days.

Source: status.getresponse.com

53incidents recorded
19last 12 months
2last 90 days
6 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking GetResponse in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202622 of 720 (0%)
May 2026259 of 744 (8%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202614 of 720 (1%)
October 202613 of 744 (0%)
November 202600 of 91 (0%)

Incidents, newest first

Minor October 21, 2026 File uploads temporarily unavailable in Webinars 3h 24m Webinars

Started Oct 21, 2026, 01:26 PM UTC· resolved Oct 21, 2026, 04:50 PM UTC

  1. identified Oct 21, 2026, 01:26 PM UTC

    As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.

  2. resolved Oct 21, 2026, 04:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 14, 2026 Issues with image loading affecting Self Service Clients 4h 9m Image Hosting

Started Sep 14, 2026, 09:16 AM UTC· resolved Sep 14, 2026, 01:26 PM UTC

  1. investigating Sep 14, 2026, 09:16 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 14, 2026, 01:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026 Issue with SMS provider 2d 11h SMS

Started May 08, 2026, 06:33 PM UTC· resolved May 11, 2026, 05:42 AM UTC

  1. monitoring May 08, 2026, 06:33 PM UTC

    We're experiencing issues with our external SMS service provider.

  2. resolved May 11, 2026, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 Issue with SMS provider 5h 43m SMS

Started May 08, 2026, 09:19 AM UTC· resolved May 08, 2026, 03:03 PM UTC

  1. investigating May 08, 2026, 09:19 AM UTC

    We're experiencing issues with SMS provider

  2. monitoring May 08, 2026, 10:02 AM UTC

    We are monitoring an issue with our third-party SMS provider

  3. resolved May 08, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026 Ongoing Services Issue 55m Image Hosting, Contact Sign Ups, Contacts (+Import), Forms and Popups and 17 more

Started Apr 27, 2026, 08:38 AM UTC· resolved Apr 27, 2026, 09:33 AM UTC

  1. investigating Apr 27, 2026, 08:38 AM UTC

    Some users may be experiencing issues trying to log into GetResponse. Our team's working on a solution. We'll let you know when access to GetResponse is restored. Sorry for the disruption!

  2. investigating Apr 27, 2026, 08:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 27, 2026, 08:51 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  4. investigating Apr 27, 2026, 08:59 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 27, 2026, 09:03 AM UTC

    We are continuing to investigate this issue.

  6. monitoring Apr 27, 2026, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Apr 27, 2026, 09:33 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Apr 27, 2026, 09:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 23, 2026 Marketing Pages Issues 1h 16m Marketing Pages

Started Apr 23, 2026, 11:06 AM UTC· resolved Apr 23, 2026, 12:23 PM UTC

  1. investigating Apr 23, 2026, 11:06 AM UTC

    We're experiencing issues with Marketing Pages.

  2. investigating Apr 23, 2026, 12:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 23, 2026, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2026 Ongoing issue affecting GetResponse marketing resources 40m Marketing Pages, Refer a Friend

Started Mar 18, 2026, 12:51 PM UTC· resolved Mar 18, 2026, 01:31 PM UTC

  1. investigating Mar 18, 2026, 12:51 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 18, 2026, 01:31 PM UTC

    Mar 18, 14:31 CET Resolved - This incident has been resolved. Mar 18, 14:28 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 18, 13:51 CET Investigating - We are currently investigating this issue.

  4. resolved Mar 18, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026 Newsletter Sending Issues 1h 13m Email Marketing

Started Mar 03, 2026, 01:33 PM UTC· resolved Mar 03, 2026, 02:47 PM UTC

  1. investigating Mar 03, 2026, 01:33 PM UTC

    We are currently experiencing a technical issue that is preventing us from sending out our newsletters. Our engineering team is actively investigating the error and working to restore the dispatch system. We apologize for the inconvenience and will provide updates as soon as we learn more.

  2. investigating Mar 03, 2026, 01:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 03, 2026, 02:47 PM UTC

    Mar 3, 15:47 CET Resolved - This incident has been resolved. Mar 3, 15:17 CET Identified - The issue has been identified and a fix is being implemented. Mar 3, 14:42 CET Update - We are continuing to investigate this issue. Mar 3, 14:33 CET Investigating - We are currently experiencing a technical issue that is preventing us from sending out our newsletters. Our engineering team is actively investigating the error and working to restore the dispatch system. We apologize for the inconvenience and will provide updates as soon as we learn more.

  5. resolved Mar 03, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026 Ongoing Memory Usage Issues affecting US Date Center Clients 47m Marketing Pages

Started Jan 19, 2026, 03:19 PM UTC· resolved Jan 19, 2026, 04:07 PM UTC

  1. investigating Jan 19, 2026, 03:19 PM UTC

    We're experiencing intermittent network issues. Some services may be delayed. Please bear with us as we're working on a solution. We'll keep you updated on our progress.

  2. investigating Jan 19, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 19, 2026, 03:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 19, 2026, 04:07 PM UTC

    Jan 19, 17:07 CET Resolved - This incident has been resolved. Jan 19, 16:28 CET Identified - The issue has been identified and a fix is being implemented. Jan 19, 16:21 CET Update - We are continuing to investigate this issue. Jan 19, 16:19 CET Investigating - We're experiencing intermittent network issues. Some services may be delayed. Please bear with us as we're working on a solution. We'll keep you updated on our progress.

  5. resolved Jan 19, 2026, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2025 Ongoing Partner Service Issue affecting GetResponse content delivery network 1h 15m Image Hosting, Marketing Pages

Started Dec 16, 2025, 02:05 PM UTC· resolved Dec 16, 2025, 03:20 PM UTC

  1. investigating Dec 16, 2025, 02:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 03:20 PM UTC

    Dec 16, 16:20 CET Resolved - This incident has been resolved. Dec 16, 15:05 CET Investigating - We are currently investigating this issue.

  3. resolved Dec 16, 2025, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2025 Ongoing Partner Service Issue affecting GetResponse content delivery network 44m Image Hosting, Marketing Pages, Reports, Files and Images

Started Dec 16, 2025, 11:17 AM UTC· resolved Dec 16, 2025, 12:01 PM UTC

  1. investigating Dec 16, 2025, 11:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 12:01 PM UTC

    Dec 16, 13:01 CET Resolved - This incident has been resolved. Dec 16, 12:17 CET Investigating - We are currently investigating this issue.

  3. resolved Dec 16, 2025, 12:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2025 Ongoing Partner Service Issue affecting GetResponse content delivery network 14m Image Hosting, Marketing Pages

Started Dec 16, 2025, 07:54 AM UTC· resolved Dec 16, 2025, 08:09 AM UTC

  1. investigating Dec 16, 2025, 07:54 AM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2025, 08:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 16, 2025, 08:09 AM UTC

    Dec 16, 09:09 CET Resolved - This incident has been resolved. Dec 16, 09:07 CET Identified - The issue has been identified and a fix is being implemented. Dec 16, 08:54 CET Investigating - We are currently investigating this issue.

  4. resolved Dec 16, 2025, 08:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025 Ongoing Maintenance affecting Email and SMS Marketing Clicks –

Started Dec 09, 2025, 12:43 PM UTC· resolved Dec 09, 2025, 12:43 PM UTC

  1. monitoring Dec 09, 2025, 12:43 PM UTC

    Dec 9, 13:43 CET Completed - The scheduled maintenance has been completed. Dec 9, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 12:48 CET Scheduled - During the maintenance some click-related data may be delayed, but no data will be lost.

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Minor December 8, 2025 Ongoing Maintenance affecting US Data Center Clients –

Started Dec 08, 2025, 10:40 AM UTC· resolved Dec 08, 2025, 10:40 AM UTC

  1. monitoring Dec 08, 2025, 10:40 AM UTC

    Dec 8, 11:40 CET Completed - The scheduled maintenance has been completed. Dec 8, 11:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 8, 10:19 CET Scheduled - We will be undergoing scheduled maintenance during this time.

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Notice December 5, 2025 Possible downgraded performance resulting from network partner global issue 24m

Started Dec 05, 2025, 09:03 AM UTC· resolved Dec 05, 2025, 09:28 AM UTC

  1. investigating Dec 05, 2025, 09:03 AM UTC

    We are investigating the impact of network partner issue upon GetResponse accessibility.

  2. monitoring Dec 05, 2025, 09:28 AM UTC

    Dec 5, 10:28 CET Resolved - This incident has been resolved. Dec 5, 10:03 CET Investigating - We are investigating the impact of network partner issue upon GetResponse accessibility.

  3. resolved Dec 05, 2025, 09:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2025 Ongoing Maintenance affecting EU, US Date Center and Self-Service Clients –

Started Dec 02, 2025, 01:01 PM UTC· resolved Dec 02, 2025, 01:01 PM UTC

  1. monitoring Dec 02, 2025, 01:01 PM UTC

    Dec 2, 14:01 CET Completed - The scheduled maintenance has been completed. Dec 2, 14:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 2, 13:54 CET Scheduled - We will be performing scheduled database changes. No data will be lost.

Read the full incident report →

Major November 27, 2025 Marketing Pages Issues 4h 30m Marketing Pages

Started Nov 27, 2025, 12:54 PM UTC· resolved Nov 27, 2025, 05:24 PM UTC

  1. identified Nov 27, 2025, 12:54 PM UTC

    We're experiencing issues affecting the GetResponse Help Center. Some users may see an error page when trying to use it. We're working on a fix as fast as we can and will keep you updated on the progress.

  2. monitoring Nov 27, 2025, 05:24 PM UTC

    Nov 27, 18:24 CET Resolved - This incident has been resolved. Nov 27, 13:54 CET Identified - We're experiencing issues affecting the GetResponse Help Center. Some users may see an error page when trying to use it. We're working on a fix as fast as we can and will keep you updated on the progress.

  3. resolved Nov 27, 2025, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025 Ongoing Service Issue affecting Self Service Clients 1h 40m Multiuser

Started Nov 21, 2025, 09:58 AM UTC· resolved Nov 21, 2025, 11:39 AM UTC

  1. investigating Nov 21, 2025, 09:58 AM UTC

    We are currently investigating this issue.

  2. identified Nov 21, 2025, 10:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2025, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 21, 2025, 11:39 AM UTC

    Nov 21, 12:39 CET Resolved - This incident has been resolved. Nov 21, 11:32 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 21, 11:07 CET Identified - The issue has been identified and a fix is being implemented. Nov 21, 10:58 CET Investigating - We are currently investigating this issue.

  5. resolved Nov 21, 2025, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025 Possible downgraded performance resulting from network partner global issue 2h 30m

Started Nov 18, 2025, 12:21 PM UTC· resolved Nov 18, 2025, 02:51 PM UTC

  1. investigating Nov 18, 2025, 12:21 PM UTC

    We are investigating the impact of network partner issue upon GetResponse accessibility

  2. resolved Nov 18, 2025, 02:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025 Ongoing Service Issue affecting EU and US Self-Service Clients 4h 55m Contact Sign Ups, Contacts (+Import), Automation, Autoresponders and 3 more

Started Oct 31, 2025, 11:30 AM UTC· resolved Oct 31, 2025, 04:26 PM UTC

  1. investigating Oct 31, 2025, 11:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 31, 2025, 12:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 31, 2025, 01:59 PM UTC

    We are currently investigating this issue.

  4. resolved Oct 31, 2025, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 30, 2025 Adding Contacts Delays 36m Contacts (+Import)

Started Oct 30, 2025, 01:44 PM UTC· resolved Oct 30, 2025, 02:20 PM UTC

  1. investigating Oct 30, 2025, 01:44 PM UTC

    We're experiencing issues causing delays when adding new contacts. We're working on a fix as fast as we can. We'll keep you updated on the progress.

  2. identified Oct 30, 2025, 01:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025 Ongoing Service Issue affecting EU and US Self-Service Clients 31m Email Delivery

Started Oct 28, 2025, 02:54 PM UTC· resolved Oct 28, 2025, 03:25 PM UTC

  1. investigating Oct 28, 2025, 02:54 PM UTC

    Message sends are being delayed. We are investigating the issue.

  2. resolved Oct 28, 2025, 03:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2025 Ongoing Service Issue affecting EU and US Date Center Clients 3h 49m Contact Sign Ups, Contacts (+Import), Email Delivery, Email Marketing

Started Oct 28, 2025, 08:41 AM UTC· resolved Oct 28, 2025, 12:31 PM UTC

  1. investigating Oct 28, 2025, 08:41 AM UTC

    Message sends are being delayed. We are investigating the issue.

  2. investigating Oct 28, 2025, 08:54 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2025, 09:00 AM UTC

    We are continuing to investigate this issue.

  4. identified Oct 28, 2025, 09:12 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Oct 28, 2025, 11:14 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Oct 28, 2025, 11:17 AM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Oct 28, 2025, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Oct 28, 2025, 12:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 19, 2025 Ongoing Service Issue affecting EU and US Date Center Clients 1d 7h Image Hosting, Reports, Files and Images

Started Oct 19, 2025, 06:55 AM UTC· resolved Oct 20, 2025, 02:50 PM UTC

  1. investigating Oct 19, 2025, 06:55 AM UTC

    We are currently investigating an issue that is causing recipient data to be missing from reports.

  2. investigating Oct 20, 2025, 08:34 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  3. identified Oct 20, 2025, 09:08 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 20, 2025, 01:13 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Oct 20, 2025, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025 Ongoing Services Issue Affecting Clients in EU Data Center 1h 58m Reports

Started Aug 08, 2025, 06:42 AM UTC· resolved Aug 08, 2025, 08:40 AM UTC

  1. investigating Aug 08, 2025, 06:42 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  2. identified Aug 08, 2025, 07:57 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 08, 2025, 08:40 AM UTC

    This incident has been resolved.

Read the full incident report →