GetResponse incident

File uploads temporarily unavailable in Webinars

Minor Resolved View vendor source →

GetResponse experienced a minor incident on October 21, 2026 affecting Webinars, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 01:26 PM UTC
Resolved
Oct 21, 2026, 04:50 PM UTC
Duration
3h 24m
Detected by Pingoru
Oct 21, 2026, 01:26 PM UTC

Affected components

Webinars

Update timeline

  1. identified Oct 21, 2026, 01:26 PM UTC

    As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.

  2. resolved Oct 21, 2026, 04:50 PM UTC

    This incident has been resolved.