GetResponse incident

Ongoing Services Issue

Major Resolved View vendor source →

GetResponse experienced a major incident on April 27, 2026 affecting Image Hosting and Contact Sign Ups and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:38 AM UTC
Resolved
Apr 27, 2026, 09:33 AM UTC
Duration
55m
Detected by Pingoru
Apr 27, 2026, 08:38 AM UTC

Affected components

Image HostingContact Sign UpsContacts (+Import)Forms and PopupsWebformsAPIWebhooksEcomerce ToolsIntegrationPaid Ads

Update timeline

  1. investigating Apr 27, 2026, 08:38 AM UTC

    Some users may be experiencing issues trying to log into GetResponse. Our team's working on a solution. We'll let you know when access to GetResponse is restored. Sorry for the disruption!

  2. investigating Apr 27, 2026, 08:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 27, 2026, 08:51 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  4. investigating Apr 27, 2026, 08:59 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 27, 2026, 09:03 AM UTC

    We are continuing to investigate this issue.

  6. monitoring Apr 27, 2026, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Apr 27, 2026, 09:33 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Apr 27, 2026, 09:33 AM UTC

    This incident has been resolved.