Genetec incident

Service Disruption - Tasks are not showing up in Enforcement Center (Curb Sense)

Minor Resolved View vendor source →
Started
Mar 09, 2026, 02:24 PM UTC
Resolved
Mar 09, 2026, 02:35 PM UTC
Duration
11m
Detected by Pingoru
Mar 09, 2026, 02:24 PM UTC

Affected components

Curb Sense

Update timeline

  1. investigating Mar 09, 2026, 02:24 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. Tasks are not showing up in Enforcement Center (Curb Sense) We will send an additional update as soon as possible.

  2. identified Mar 09, 2026, 02:33 PM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Mar 09, 2026, 02:34 PM UTC

    We are currently monitoring the implemented fix, everything is working again. No data (tasks) are lost.

  4. resolved Mar 09, 2026, 02:35 PM UTC

    The issue has been resolved and everything is working again.

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