Genetec incident
Service Disruption - Tasks are not showing up in Enforcement Center (Curb Sense)
Genetec experienced a minor incident on March 9, 2026 affecting Curb Sense, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Curb Sense
Update timeline
- investigating Mar 09, 2026, 02:24 PM UTC
We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. Tasks are not showing up in Enforcement Center (Curb Sense) We will send an additional update as soon as possible.
- identified Mar 09, 2026, 02:33 PM UTC
The issue has been identified and a fix has been implemented.
- monitoring Mar 09, 2026, 02:34 PM UTC
We are currently monitoring the implemented fix, everything is working again. No data (tasks) are lost.
- resolved Mar 09, 2026, 02:35 PM UTC
The issue has been resolved and everything is working again.