Genetec incident

SC SaaS Intelligent Search – Potential service issue in Global region

Notice Resolved View vendor source →

Genetec experienced a notice incident on March 12, 2026, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 12:30 AM UTC
Resolved
Mar 12, 2026, 03:07 AM UTC
Duration
2h 36m
Detected by Pingoru
Mar 12, 2026, 12:30 AM UTC

Update timeline

  1. investigating Mar 12, 2026, 12:30 AM UTC

    We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Global region. We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Mar 12, 2026, 03:07 AM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.