Genetec incident

Investigating a potential issue of email deliverability

Minor Resolved

Genetec experienced a minor incident on July 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 11:00 PM UTC
Resolved
Jul 08, 2026, 11:00 PM UTC
Duration
—
Detected by Pingoru
Jul 08, 2026, 11:00 PM UTC

Update timeline

  1. investigating Jul 14, 2026, 04:37 PM UTC

    We’re investigating reports of a potential issue of email deliverability affecting Global SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Jul 14, 2026, 04:37 PM UTC

    This incident has been resolved.

  3. monitoring Jul 14, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.