Genetec incident

Potential issue affecting Incident Tool France Central, UK South

Minor Resolved

Genetec experienced a minor incident on May 27, 2026, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 02:46 PM UTC
Resolved
May 27, 2026, 02:53 PM UTC
Duration
7m
Detected by Pingoru
May 27, 2026, 02:46 PM UTC

Update timeline

  1. investigating May 27, 2026, 02:46 PM UTC

    We’re investigating reports of a potential issue affecting [Incident Tool](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KM1EDQTRCTZBZA9F065W1Z2T) France Central, UK South. We are working on it. We apologize for any inconvenience this may cause.

  2. resolved May 27, 2026, 02:53 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.