Genetec incident

Login service instability

Minor Resolved View vendor source →

Genetec experienced a minor incident on July 14, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 01:03 PM UTC
Resolved
Jul 14, 2026, 01:59 PM UTC
Duration
55m
Detected by Pingoru
Jul 14, 2026, 01:03 PM UTC

Update timeline

  1. identified Jul 14, 2026, 01:03 PM UTC

    The Genetec Login service is currently experiencing issues and is operating with degraded performance. A first mitigation has been deployed and we will update the status as the situation evolves.

  2. monitoring Jul 14, 2026, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2026, 01:59 PM UTC

    This incident has been resolved.