Genetec incident

Investigating a potential issue

Minor Resolved View vendor source →

Genetec experienced a minor incident on June 16, 2026, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 12:45 PM UTC
Resolved
Jun 16, 2026, 02:50 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 16, 2026, 12:45 PM UTC

Update timeline

  1. investigating Jun 16, 2026, 12:45 PM UTC

    We’re investigating reports of a potential issue affecting East US 2 SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Jun 16, 2026, 02:50 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.