Genetec incident

SC SaaS Intelligent Search – Potential service issue in East US 2

Minor Resolved View vendor source →

Started: May 04, 2026, 09:33 AM UTC
Resolved: May 04, 2026, 10:44 AM UTC
Duration: 1h 10m
Detected by Pingoru: May 04, 2026, 09:33 AM UTC

Affected components

Investigation

Update timeline

investigating May 04, 2026, 09:33 AM UTC

We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality in East US 2. We are working on it. We apologize for any inconvenience this may cause.
investigating May 04, 2026, 10:43 AM UTC

We are continuing to investigate this issue.
resolved May 04, 2026, 10:44 AM UTC

This incident has been resolved.

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