Gearset incident

Unknown Pipeline Error

Resolved after 3 days 18 hours, affecting Compare and deploy and Pipelines and 1 more, on September 3, 2026.

monitoring Sep 03, 2026, 10:45 PM UTC

We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident

Started
Sep 03, 2026, 10:01 PM UTC
Resolved
Sep 07, 2026, 04:07 PM UTC
Duration
3d 18h
Detected by Pingoru
Sep 03, 2026, 10:01 PM UTC

Affected components

Compare and deployPipelinesData managementCompare and deployPipelinesData management

Update timeline

  1. investigating Sep 03, 2026, 10:01 PM UTC

    We've received multiple reports on "An unknown error occurred. Please contact support if you need assistance with this issue." - we're currently investigating the issue

  2. monitoring Sep 03, 2026, 10:45 PM UTC

    We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident

  3. resolved Sep 07, 2026, 04:07 PM UTC

    The issue is now resolved

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