Resolved after 3 days 18 hours, affecting Compare and deploy and Pipelines and 1 more, on September 3, 2026.
We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident
Affected components
Compare and deployPipelinesData managementCompare and deployPipelinesData management
Update timeline
- investigating Sep 03, 2026, 10:01 PM UTC
We've received multiple reports on "An unknown error occurred. Please contact support if you need assistance with this issue." - we're currently investigating the issue
- monitoring Sep 03, 2026, 10:45 PM UTC
We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident
- resolved Sep 07, 2026, 04:07 PM UTC
The issue is now resolved
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