Gearset incident
Salesforce service disruption affecting multiple instances
Gearset experienced a minor incident on September 16, 2026 affecting Compare and deploy and Pipelines and 1 more component, lasting 9h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 08:55 AM UTC
Status: Investigating We are aware of an ongoing Salesforce outage affecting multiple instances globally. All information available suggest this is a Salesforce - side issue, not a Gearset issue, but it may affect your ability to connect to or sync with Salesforce through Gearset while it's ongoing. We're monitoring the situation closely and will update this page as we learn more. For live updates from Salesforce, see their status page: https://status.salesforce.com/incidents/20004433. Affected components Data management (Degraded performance) Data deployments (Degraded performance) Automate (Degraded performance) Code reviews (Degraded performance) Observability (Degraded performance) Pipelines (Degraded performance) Compare and deploy (Degraded performance)
- monitoring Sep 16, 2026, 03:00 PM UTC
Status: Monitoring We're observing signs of recovery from the Salesforce disruption affecting multiple instances. Salesforce is continuing to roll out fixes across remaining affected instances, so some customers may still experience intermittent issues connecting to or syncing with Salesforce through Gearset. We're monitoring closely and will update further as the situation develops. Please continue monitoring Salesforce status page here also.: https://status.salesforce.com/incidents/20004433 Affected components Automate (Degraded performance) Code reviews (Degraded performance) Observability (Degraded performance) Pipelines (Degraded performance) Compare and deploy (Degraded performance) Data management (Degraded performance) Data deployments (Degraded performance)
- resolved Sep 16, 2026, 06:52 PM UTC
Status: Resolved We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433 Affected components Compare and deploy (Operational) Data management (Operational) Data deployments (Operational) Automate (Operational) Code reviews (Operational) Observability (Operational) Pipelines (Operational)