Experiencing issues with REST API on GatewayAPI.com
Affected: API - CommercialMT (Outgoing) SMS - Commercial
GatewayAPI Outage History
GatewayAPI is up right nowGatewayAPI had 38 outages in the last 2 years totaling 66h 56m of downtime — averaging 1.6 incidents per month.
There were 38 GatewayAPI outages since June 14, 2025 totaling 66h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.
Unscheduled disturbance towards Tele2 Sweden
Affected: SwedenExternal Provider
Timeline · 2 updates
- identified Sep 02, 2026, 07:59 PM UTC
We are currently experiencing delays towards Tele2 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Sep 02, 2026, 08:06 PM UTC
Traffic towards towards Tele2 Sweden is now back to normal. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Delivery Report Delays on Gatewayapi.eu
Affected: Delivery Reports (DLR) - Europe
Timeline · 2 updates
- identified Aug 24, 2026, 09:01 AM UTC
We are currently monitoring the Delivery Report delays on our EU platform. Users may experience a delay receiving the delivery reports. MT traffic is not affected. We will keep you updated.
- resolved Aug 24, 2026, 01:48 PM UTC
The Delivery Report delays on our EU platform have now been resolved. All delayed delivery reports have been processed and are being delivered as normal. MT traffic was not affected at any point during the incident. We apologise for any inconvenience caused. If you are still seeing missing or delayed delivery reports, please contact our support team.
Unscheduled disturbance towards T-Mobile Germany
Affected: GermanyExternal Provider
Timeline · 2 updates
- identified Aug 19, 2026, 07:40 PM UTC
We are currently experiencing delays towards T-Mobile Germany. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Aug 19, 2026, 08:09 PM UTC
Traffic towards towards T-Mobile Germany is now back to normal. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Unscheduled disturbance towards Switzerland
Affected: SwitzerlandExternal Provider
Timeline · 2 updates
- identified Jul 10, 2026, 06:12 PM UTC
We are currently experiencing issues with delays towards Swisscom & Sunrise in Switzerland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Jul 10, 2026, 10:08 PM UTC
Traffic is now back to normal towards Swisscom & Sunrise in Switzerland. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Unscheduled disturbance towards TDC Denmark
Affected: DenmarkExternal Provider
Timeline · 3 updates
- identified Jul 02, 2026, 07:36 AM UTC
We are currently seeing a lot of rejected and enroute with the SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring Jul 02, 2026, 07:49 AM UTC
Traffic to TDC Denmark has recovered and rejected and enroute rates are back to normal. We are monitoring closely to confirm stability. Thank you for your patience, and we apologise for the inconvenience.
- resolved Jul 02, 2026, 08:35 AM UTC
The traffic towards TDC Denmark/Nuuday is fully operational. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Delivery Report delays towards Telia Norway
Affected: NorwayDelivery Reports (DLR) - CommercialExternal Provider
Timeline · 2 updates
- monitoring Jun 19, 2026, 03:22 PM UTC
We are currently monitoring the Delivery Report issue reported by Telia Norway. Users may experience a delay receiving delivery reports on messages sent to Telia Norway recipients. Messages are delivered, it is only the status reports that are delayed.
- resolved Jun 19, 2026, 04:48 PM UTC
Delivery reports towards Telia Norway is now back to normal. We will keep monitoring for good measure. We are sorry for any inconveniences this may have caused.
Unscheduled disturbance towards GatewayAPI EU Dashboard
Affected: Dashboard - Europe
Timeline · 4 updates
Unscheduled disturbance towards Finland
Affected: FinlandExternal Provider
Timeline · 2 updates
- identified May 29, 2026, 12:21 PM UTC
We are currently experiencing issues with Delays towards Finland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 29, 2026, 03:26 PM UTC
The traffic towards Finland is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused.
GatewayAPI.EU incident
Affected: Dashboard - EuropeAPI - EuropeSMPP - Europe
Timeline · 2 updates
- investigating May 26, 2026, 04:59 AM UTC
We are experiencing issues with GatewayAPI.EU and are now investigating the root cause. All systems on GatewayAPI.EU are offline for the time being and we encourage you to stop all traffic on gatewayapi.eu until further notice. We are currently working on resolving the issue. The .COM setup is still working as intended. We will keep you updated.
- resolved May 26, 2026, 05:33 AM UTC
All systems are now back online for Gatewayapi.EU. We will keep monitoring for good measure. Thanks for your patience and understanding, we are sorry for any inconvenience this may have caused.
Unscheduled disturbance towards Hi3G Denmark
Affected: DenmarkExternal Provider
Timeline · 3 updates
- identified May 19, 2026, 06:30 AM UTC
We are currently experiencing issues with delays towards Hi3G Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring May 19, 2026, 09:33 AM UTC
The traffic towards Hi3G Denmark looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 19, 2026, 10:25 AM UTC
The traffic towards Hi3G Denmark looks stable. This incident has been resolved. Thank you for your understanding and we apologize for the inconvenience caused by this.
Unscheduled disturbance towards Italy
Affected: ItalyExternal Provider
Timeline · 2 updates
- identified May 15, 2026, 03:09 PM UTC
We are currently experiencing issues towards Italy. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 15, 2026, 04:25 PM UTC
The traffic towards Italy is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused.
Unscheduled delivery report disturbance towards ICE Norway
Affected: NorwayExternal Provider
Timeline · 2 updates
- identified May 08, 2026, 08:17 AM UTC
We are currently experiencing issues with Delayed delivery reports towards ICE Norway. The traffic is being delivered at Normal rate. We will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 08, 2026, 10:19 AM UTC
The traffic towards ICE Norway looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
GatewayAPI Traffic log incident
Affected: Dashboard - Commercial
Timeline · 2 updates
- investigating May 06, 2026, 03:31 AM UTC
We are currently seeing some issues with the Traffic log. Users may experience issues when trying to access the Traffic log. We are currently working on resolving the issue. All traffic is still being delivered accordingly. We will keep you updated.
- resolved May 06, 2026, 04:40 AM UTC
The issue affecting the Traffic log has been resolved. Users should now be able to access the Traffic log again. Traffic delivery was unaffected throughout this incident.
Delayed delivery reports towards TDC/Nuuday
Affected: DenmarkExternal Provider
Timeline · 4 updates
- identified Apr 30, 2026, 01:57 PM UTC
We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring Apr 30, 2026, 07:25 PM UTC
We are continuing to see issues with delayed delivery reports towards TDC/Nuuday. And we are monitoring the situation. Traffic is still being delivered normally.
- monitoring May 01, 2026, 07:05 AM UTC
The traffic towards TDC Denmark/Nuuday looks to be fully operational once again. But we are still seeing previous messages stuck "Enroute". We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 01, 2026, 08:25 AM UTC
All traffic towards TDC/Nuuday is now working as intended again. Including timely delivery reports. Messages that have been submitted via GatewayAPI has been sent correctly. If you continue to experience any issues, please reach out to our support.
Delays on messages towards Telia Norway
Affected: MT (Outgoing) SMS - CommercialMT (Outgoing) SMS - EuropeNorway
Timeline · 2 updates
- identified Apr 27, 2026, 02:30 PM UTC
We are currently seeing some delays on messages towards Norwegian recipients. Messages are getting delivered despite the delays. We will monitor and update with any relevant information. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Apr 27, 2026, 04:15 PM UTC
All traffic towards Telia Norway seems to be flowing smoothly again. Incident is now considered resolved. If you experience any issues, contact our support for help.
Unscheduled disturbance towards Telia/Norlys Denmark
Affected: DenmarkExternal Provider
Timeline · 2 updates
- investigating Apr 23, 2026, 07:25 PM UTC
We are currently experiencing issues towards Telia/Norlys Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved Apr 23, 2026, 07:43 PM UTC
The traffic towards Telia/Norlys Denmark is fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Unscheduled disturbance towards United States & Canada
Affected: External Provider
Timeline · 3 updates
- investigating Mar 11, 2026, 09:02 AM UTC
We are currently seeing issues with Toll-free messaging towards United States and Canada. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- identified Mar 11, 2026, 03:08 PM UTC
The issue has not been identified. We're working on a full solution. At the moment AT&T is currently working. But other networks are still not functioning. We expect this issue to be fully fixed by end of day tomorrow. We apologize for any problems this is causing, we're doing all we can to remedy the situation!
- resolved Mar 11, 2026, 07:45 PM UTC
The issue with Toll-free messaging towards United States and Canada has now been resolved. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
Unscheduled disturbance towards Telefonica Germany
Affected: GermanyExternal Provider
Timeline · 3 updates
- identified Mar 10, 2026, 02:19 PM UTC
We are currently experiencing issues towards Telefonica Germany. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring Mar 10, 2026, 02:36 PM UTC
Looks like everything is working again towards Germany. All messages that have been enroute during the incident will be delivered now. We will keep monitoring.
- resolved Mar 10, 2026, 03:20 PM UTC
Everything is back to working order again. No messages appears to have been lost. It resulted in a long queue. But all messages has eventually been delivered.
Unscheduled disturbance towards GatewayAPI.EU
Affected: Dashboard - EuropeAPI - Europe
Timeline · 3 updates
- investigating Mar 05, 2026, 02:01 PM UTC
GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.
- monitoring Mar 05, 2026, 02:23 PM UTC
The problem has been resolved, and everything is working again. We are monitoring the situation to see if everything is running smoothly,
- resolved Mar 05, 2026, 02:58 PM UTC
Between 14:48 and 15:10 CET, GatewayAPI experienced a brief service interruption (22 minutes) affecting API and Dashboard availability. What Happened: A transient network fluctuation at our infrastructure provider caused a "stuck" state in our floating IP routing. While our systems attempted to fail over automatically, the external API request to reassign the IP hung, preventing traffic from reaching our active nodes. How it was Resolved: Our engineering team manually re-initialized the routing services, forcing a fresh update to the IP state and restoring full connectivity by 15:10 CET. Next Steps: To prevent a recurrence of this specific "stuck" state, we are fast-tracking a planned platform simplification. This update will move us toward a more robust, native failover architecture that is less reliant on external providers API calls during network disruptions. We apologize for the downtime and appreciate your patience.
GatewayAPI Maintenance affecting EU API
Affected: Dashboard - EuropeAPI - Europe
Timeline · 2 updates
- identified Feb 26, 2026, 01:18 PM UTC
We're performing some necessary maintenance on our EU servers. It is causing some delays on messages on the EU domain and some delays to the traffic log as well. All messages will still be delivered. We will update when everything is working again. Best Regards GatewayAPI
- resolved Feb 26, 2026, 01:46 PM UTC
Incident Summary The recent service interruption was triggered by a scheduled infrastructure update within our cluster environment. While the initial software deployment was successful, a subsequent automated reboot of the underlying server nodes led to unexpected internal connectivity and DNS issues. Our engineering team intervened to restore communication between these systems and stabilize the environment. We apologize for any inconvenience this may have caused.
Unscheduled disturbance towards Telenor Danmark
Affected: API - CommercialDenmarkAPI - EuropeExternal Provider
Timeline · 4 updates
- identified Feb 24, 2026, 12:25 PM UTC
We are currently experiencing issues towards Telenor Danmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- identified Feb 24, 2026, 12:39 PM UTC
We are in the process of of finding a solution.
- monitoring Feb 24, 2026, 03:25 PM UTC
All problems seems solved. We are keeping an eye on the traffic for now to make sure it is all working.
- resolved Feb 24, 2026, 05:39 PM UTC
The traffic towards Telenor Denmark is fully operational once again, and we will continue to monitor the traffic for good measure. To mitigate the Telenor outage, we rerouted traffic via a backup network. Most services remained stable throughout the entirety of the event. Thank you for your understanding and we apologize for any inconvenience caused by this.
Unscheduled disturbance towards GatewayAPI Dashboard
Affected: Dashboard - CommercialDashboard - EuropeUndetermined issue
Timeline · 2 updates
- investigating Feb 04, 2026, 05:38 AM UTC
We have identified the issue regarding the OCiD login system and are working on resolving it. You may experience issues when trying to access the dashboard. All traffic is still being delivered accordingly. We will keep you updated.
- resolved Feb 04, 2026, 06:18 AM UTC
All services have been restored, and you should be able to log in to your dashboard again. Let us know if you still experience any issues.
Unscheduled disturbance towards Telenor Sweden
Affected: SwedenExternal ProviderUndetermined issue
Timeline · 2 updates
- investigating Feb 02, 2026, 11:44 PM UTC
We are currently experiencing delays in traffic towards Telenor in Sweden. We are monitoring the traffic closely whilst waiting for an update and for the service to function as intended again. Thank you for your understanding, and we apologize for the inconvenience.
- resolved Feb 02, 2026, 11:56 PM UTC
Traffic towards Telenor Sweden is back to normal. We will continue monitoring for good measure. Thank you for your understanding, and we apologize for the inconvenience.
Issues with dashboard login
Affected: Dashboard - CommercialDashboard - Europe
Timeline · 3 updates
- investigating Jan 30, 2026, 10:42 AM UTC
We are experiencing issues with the login for the dashboards. We are investigating and will update this status Please note that the REST API is working without issues, and all messages are being delivered.
- monitoring Jan 30, 2026, 12:25 PM UTC
All services have been reported ok again. And initial testing shows that it is now working again. Let us know if you still experience any issues.
- resolved Jan 30, 2026, 01:01 PM UTC
Everything is looking functional again.