GatewayAPI experienced a minor incident on August 24, 2026 affecting Delivery Reports (DLR) - Europe, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Delivery Reports (DLR) - Europe
Update timeline
- identified Aug 24, 2026, 09:01 AM UTC
We are currently monitoring the Delivery Report delays on our EU platform. Users may experience a delay receiving the delivery reports. MT traffic is not affected. We will keep you updated.
- resolved Aug 24, 2026, 01:48 PM UTC
The Delivery Report delays on our EU platform have now been resolved. All delayed delivery reports have been processed and are being delivered as normal. MT traffic was not affected at any point during the incident. We apologise for any inconvenience caused. If you are still seeing missing or delayed delivery reports, please contact our support team.