GatewayAPI incident

Unscheduled disturbance towards Hi3G Denmark

GatewayAPI experienced a minor incident on May 19, 2026 affecting Denmark and External Provider, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started: May 19, 2026, 06:30 AM UTC
Resolved: May 19, 2026, 10:25 AM UTC
Duration: 3h 54m
Detected by Pingoru: May 19, 2026, 06:30 AM UTC

Affected components

DenmarkExternal Provider

Update timeline

identified May 19, 2026, 06:30 AM UTC

We are currently experiencing issues with delays towards Hi3G Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
monitoring May 19, 2026, 09:33 AM UTC

The traffic towards Hi3G Denmark looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
resolved May 19, 2026, 10:25 AM UTC

The traffic towards Hi3G Denmark looks stable. This incident has been resolved. Thank you for your understanding and we apologize for the inconvenience caused by this.