GatewayAPI incident

Unscheduled disturbance towards United States & Canada

Major Resolved View vendor source →

GatewayAPI experienced a major incident on March 11, 2026 affecting External Provider, lasting 10h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 09:02 AM UTC
Resolved
Mar 11, 2026, 07:45 PM UTC
Duration
10h 43m
Detected by Pingoru
Mar 11, 2026, 09:02 AM UTC

Affected components

External Provider

Update timeline

  1. investigating Mar 11, 2026, 09:02 AM UTC

    We are currently seeing issues with Toll-free messaging towards United States and Canada. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

  2. identified Mar 11, 2026, 03:08 PM UTC

    The issue has not been identified. We're working on a full solution. At the moment AT&T is currently working. But other networks are still not functioning. We expect this issue to be fully fixed by end of day tomorrow. We apologize for any problems this is causing, we're doing all we can to remedy the situation!

  3. resolved Mar 11, 2026, 07:45 PM UTC

    The issue with Toll-free messaging towards United States and Canada has now been resolved. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.