GatewayAPI experienced a major incident on January 30, 2026 affecting Dashboard - Commercial and Dashboard - Europe, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard - CommercialDashboard - Europe
Update timeline
- investigating Jan 30, 2026, 10:42 AM UTC
We are experiencing issues with the login for the dashboards. We are investigating and will update this status Please note that the REST API is working without issues, and all messages are being delivered.
- monitoring Jan 30, 2026, 12:25 PM UTC
All services have been reported ok again. And initial testing shows that it is now working again. Let us know if you still experience any issues.
- resolved Jan 30, 2026, 01:01 PM UTC
Everything is looking functional again.