GatewayAPI experienced a minor incident on April 30, 2026 affecting Denmark and External Provider, lasting 18h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 30, 2026, 01:57 PM UTC
We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring Apr 30, 2026, 07:25 PM UTC
We are continuing to see issues with delayed delivery reports towards TDC/Nuuday. And we are monitoring the situation. Traffic is still being delivered normally.
- monitoring May 01, 2026, 07:05 AM UTC
The traffic towards TDC Denmark/Nuuday looks to be fully operational once again. But we are still seeing previous messages stuck "Enroute". We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.
- resolved May 01, 2026, 08:25 AM UTC
All traffic towards TDC/Nuuday is now working as intended again. Including timely delivery reports. Messages that have been submitted via GatewayAPI has been sent correctly. If you continue to experience any issues, please reach out to our support.