Gandi Outage History

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Gandi had 43 outages in the last 2 years totaling 238h 14m of downtime — averaging 1.8 incidents per month.

There were 43 Gandi outages since June 5, 2025 totaling 238h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gandi.net

Minor October 30, 2025

We have an issue with a small part of our email platform

Detected by Pingoru
Oct 30, 2025, 08:09 AM UTC
Resolved
Oct 30, 2025, 08:47 AM UTC
Duration
37m
Affected: Roundcube webmailSogo webmailAccess (IMAP/POP3)
Timeline · 4 updates
  1. identified Oct 30, 2025, 08:09 AM UTC

    we are experiencing an issue with a subset of mailboxes , you are currently unable to access them, all email will be received after the fix

  2. monitoring Oct 30, 2025, 08:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 30, 2025, 08:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 30, 2025, 08:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 22, 2025

We are experiencing issues on the billing operation

Detected by Pingoru
Oct 22, 2025, 09:15 AM UTC
Resolved
Oct 22, 2025, 09:50 AM UTC
Duration
34m
Affected: Billing / payments
Timeline · 4 updates
  1. investigating Oct 22, 2025, 09:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 22, 2025, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 22, 2025, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 5, 2025

BI1 storage

Detected by Pingoru
Oct 05, 2025, 03:41 PM UTC
Resolved
Oct 05, 2025, 03:59 PM UTC
Duration
17m
Affected: Simple Hosting LU-BI1Cloud LU-BI1
Timeline · 3 updates
  1. identified Oct 05, 2025, 03:41 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 05, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2025, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Filer issue on Luxembourg datacenter

Detected by Pingoru
Oct 02, 2025, 05:18 AM UTC
Resolved
Oct 02, 2025, 07:30 AM UTC
Duration
2h 12m
Affected: Simple Hosting LU-BI1Cloud LU-BI1
Timeline · 3 updates
  1. investigating Oct 02, 2025, 05:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 02, 2025, 05:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 07:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Issue with .space registry

Detected by Pingoru
Sep 24, 2025, 02:08 PM UTC
Resolved
Sep 25, 2025, 09:21 AM UTC
Duration
19h 13m
Affected: Domain name registration
Timeline · 2 updates
  1. investigating Sep 24, 2025, 02:08 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 25, 2025, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2025

Zone update delays

Detected by Pingoru
Sep 17, 2025, 03:31 PM UTC
Resolved
Sep 17, 2025, 05:20 PM UTC
Duration
1h 48m
Affected: LiveDNS
Timeline · 4 updates
  1. investigating Sep 17, 2025, 03:31 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2025, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2025

Simple Hosting Compute node failure

Detected by Pingoru
Sep 15, 2025, 09:20 AM UTC
Resolved
Sep 15, 2025, 09:39 AM UTC
Duration
19m
Affected: Simple Hosting FR-SD3
Timeline · 2 updates
  1. identified Sep 15, 2025, 09:20 AM UTC

    We are having an issue with one of our simple hosting compute node. Some instances are not available for the moment. We are working to fix this issue.

  2. resolved Sep 15, 2025, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025

IaaS Compute node failure

Detected by Pingoru
Sep 08, 2025, 08:26 AM UTC
Resolved
Sep 08, 2025, 09:00 AM UTC
Duration
33m
Affected: Cloud LU-BI1
Timeline · 3 updates
  1. identified Sep 08, 2025, 08:26 AM UTC

    We are having an issue with one of our IaaS compute node. Some VMs are not available for the moment. We are working to fix this issue.

  2. monitoring Sep 08, 2025, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 6, 2025

Luxemburg Network incident affecting storage

Detected by Pingoru
Sep 06, 2025, 02:35 PM UTC
Resolved
Sep 07, 2025, 05:32 AM UTC
Duration
14h 56m
Affected: Simple Hosting LU-BI1Cloud LU-BI1
Timeline · 3 updates
  1. investigating Sep 06, 2025, 02:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 06, 2025, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 07, 2025, 05:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 2, 2025

SD3 PaaS issue

Detected by Pingoru
Sep 02, 2025, 05:18 PM UTC
Resolved
Sep 02, 2025, 06:47 PM UTC
Duration
1h 28m
Affected: Simple Hosting FR-SD3
Timeline · 3 updates
  1. identified Sep 02, 2025, 05:18 PM UTC

    PaaS on sd3 encountering issue.

  2. monitoring Sep 02, 2025, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2025

Network incident

Detected by Pingoru
Sep 02, 2025, 08:36 AM UTC
Resolved
Sep 02, 2025, 09:48 AM UTC
Duration
1h 12m
Affected: Roundcube webmail
Timeline · 5 updates
  1. investigating Sep 02, 2025, 08:36 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 02, 2025, 08:51 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 02, 2025, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 02, 2025, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 02, 2025, 09:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 25, 2025

mirrors.gandi.net ipv6 down

Detected by Pingoru
Aug 25, 2025, 03:44 PM UTC
Resolved
Aug 29, 2025, 01:59 PM UTC
Duration
3d 22h
Timeline · 2 updates
  1. identified Aug 25, 2025, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 29, 2025, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2025

Mail Storage incident

Detected by Pingoru
Aug 25, 2025, 12:13 PM UTC
Resolved
Aug 25, 2025, 01:22 PM UTC
Duration
1h 9m
Affected: SMTP inRoundcube webmailSogo webmailAccess (IMAP/POP3)
Timeline · 4 updates
  1. identified Aug 25, 2025, 12:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 25, 2025, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 25, 2025, 12:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 25, 2025, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 3, 2025

Domain name registration and management are down for some TLDs, including .es, .it, .im, and .de...

Detected by Pingoru
Jul 03, 2025, 07:40 PM UTC
Resolved
Jul 07, 2025, 01:20 PM UTC
Duration
3d 17h
Affected: Domain name registration
Timeline · 4 updates
  1. identified Jul 03, 2025, 07:40 PM UTC

    One of our partners is experiencing network issues, which are making the management of the domain for those TLDs unavailable. The DNS service is not impacted; however, create, renew, and transfer operations are currently unavailable.

  2. identified Jul 03, 2025, 10:01 PM UTC

    We are continuing to monitor the situation and waiting for our partner to be fully operational again

  3. monitoring Jul 04, 2025, 02:54 AM UTC

    Our Partner seems to have fixer the issues on their side. We continue to monitor the situation until confirmation that everything is back to normal permanently

  4. resolved Jul 07, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2025

Mail incident

Detected by Pingoru
Jul 01, 2025, 07:35 AM UTC
Resolved
Jul 01, 2025, 11:42 AM UTC
Duration
4h 7m
Affected: Roundcube webmailSogo webmailAccess (IMAP/POP3)
Timeline · 4 updates
  1. investigating Jul 01, 2025, 07:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 01, 2025, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 01, 2025, 07:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 01, 2025, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 19, 2025

Roundcube webmail

Detected by Pingoru
Jun 19, 2025, 12:10 PM UTC
Resolved
Jun 19, 2025, 12:12 PM UTC
Duration
1m
Affected: Roundcube webmail
Timeline · 2 updates
  1. monitoring Jun 19, 2025, 12:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 19, 2025, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2025

BI1 storage unit failure

Detected by Pingoru
Jun 05, 2025, 10:55 AM UTC
Resolved
Jun 05, 2025, 01:50 PM UTC
Duration
2h 55m
Affected: Simple Hosting LU-BI1Cloud LU-BI1
Timeline · 3 updates
  1. identified Jun 05, 2025, 10:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 05, 2025, 11:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 05, 2025, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →