Gandi Outage History

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Gandi had 43 outages in the last 2 years totaling 172h 11m of downtime — averaging 1.8 incidents per month.

There were 43 Gandi outages since June 5, 2025 totaling 172h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gandi.net

Minor May 12, 2026

Live DNS update latency

Detected by Pingoru
May 12, 2026, 10:28 AM UTC
Resolved
May 12, 2026, 10:46 AM UTC
Duration
18m
Affected: LiveDNS
Timeline · 3 updates
  1. investigating May 12, 2026, 10:28 AM UTC

    We are currently investigating an unusual latency issue with updating the zone files.

  2. monitoring May 12, 2026, 10:46 AM UTC

    We identified an issue in the monitoring system that triggered a false positive regarding latency. No customers were impacted.

  3. resolved May 12, 2026, 10:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Issue on a storage unit

Detected by Pingoru
Apr 23, 2026, 08:31 AM UTC
Resolved
Apr 23, 2026, 08:47 AM UTC
Duration
16m
Affected: Simple Hosting FR-SD3
Timeline · 3 updates
  1. identified Apr 23, 2026, 08:31 AM UTC

    We had to reboot a storage unit do to an issue.

  2. monitoring Apr 23, 2026, 08:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 08:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026

.fi domain operations unavailable

Detected by Pingoru
Apr 17, 2026, 12:00 PM UTC
Resolved
Apr 17, 2026, 01:00 PM UTC
Duration
59m
Affected: Domain name registration
Timeline · 3 updates
  1. investigating Apr 17, 2026, 12:00 PM UTC

    .fi operations are currently unavailable due to a technical issue with a third-party component. .We are working to resolve this as a matter of priority and expect service to be restored shortly.

  2. investigating Apr 17, 2026, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 17, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2026

.fr registry incident (.re, .tf, .wf, .yt, .pm)

Detected by Pingoru
Apr 16, 2026, 09:03 AM UTC
Resolved
Apr 16, 2026, 12:18 PM UTC
Duration
3h 15m
Affected: Domain name registration
Timeline · 5 updates
  1. investigating Apr 16, 2026, 09:03 AM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2026, 09:11 AM UTC

    Also impacted .re, .tf, .wf, .yt, .pm

  3. identified Apr 16, 2026, 11:30 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 16, 2026, 11:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 16, 2026, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

LU-BI1 PaaS slowness

Detected by Pingoru
Mar 24, 2026, 12:33 PM UTC
Resolved
Mar 24, 2026, 09:13 PM UTC
Duration
8h 39m
Affected: Simple Hosting LU-BI1
Timeline · 5 updates
  1. investigating Mar 24, 2026, 12:33 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 24, 2026, 03:04 PM UTC

    We are still investigating this issue

  3. identified Mar 24, 2026, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 24, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 24, 2026, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

DDoS on sd3

Detected by Pingoru
Mar 19, 2026, 12:08 PM UTC
Resolved
Mar 19, 2026, 03:09 PM UTC
Duration
3h
Affected: Simple Hosting FR-SD3
Timeline · 3 updates
  1. investigating Mar 19, 2026, 12:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 19, 2026, 12:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 9, 2026

.as domain Registration operation temporarily unavailable

Detected by Pingoru
Mar 09, 2026, 08:42 AM UTC
Resolved
Mar 10, 2026, 09:08 AM UTC
Duration
1d
Affected: Domain name registration
Timeline · 2 updates
  1. identified Mar 09, 2026, 08:42 AM UTC

    impacted Registry: Asnic List of TLD(s) impacted: as Impacted operations: Create , Renew, Transfer, Restore We ave issue connection with the Registry's backend; We are contacting the Registry administration to have more information

  2. resolved Mar 10, 2026, 09:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 6, 2026

Storage unit failure at SD5

Detected by Pingoru
Feb 06, 2026, 09:15 AM UTC
Resolved
Feb 06, 2026, 03:23 PM UTC
Duration
6h 8m
Affected: Simple Hosting FR-SD5Cloud FR-SD5
Timeline · 6 updates
  1. identified Feb 06, 2026, 09:15 AM UTC

    We are having an issue with one of our storage units. Some WebHosting instances and Cloud servers are not available at the moment. We are working to fix this issue.

  2. identified Feb 06, 2026, 09:20 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 06, 2026, 10:17 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 06, 2026, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 06, 2026, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 06, 2026, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 27, 2026

Data center power redundancy unavailable

Detected by Pingoru
Jan 27, 2026, 11:57 AM UTC
Resolved
Jan 29, 2026, 01:47 PM UTC
Duration
2d 1h
Timeline · 4 updates
  1. identified Jan 27, 2026, 06:50 AM UTC

    We have lost our second electrical pathway for SD4 / SD5 / SD6. There is no impact since all our equipment have redundant power supply. We are working to restore this second electrical pathway

  2. identified Jan 27, 2026, 11:57 AM UTC

    Our partner informed us that the maintenance is schedule to end between 6 and 7 pm Paris time. All services are correctly operational and no impact is expected until the end of our partner maintenance

  3. monitoring Jan 27, 2026, 11:59 AM UTC

    Our partner informed us that the maintenance is schedule to end between 6 and 7 pm Paris time. All services are correctly operational and no impact is expected until the end of our partner maintenance

  4. resolved Jan 29, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2026

Some Vms are unreachable on SD5

Detected by Pingoru
Jan 27, 2026, 09:29 AM UTC
Resolved
Jan 27, 2026, 10:47 AM UTC
Duration
1h 18m
Affected: Simple Hosting FR-SD5
Timeline · 3 updates
  1. identified Jan 27, 2026, 09:29 AM UTC

    some of our hosting VM are unreachable, we are investigating the situation

  2. monitoring Jan 27, 2026, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 10:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026

Mail access issue

Detected by Pingoru
Jan 20, 2026, 02:13 PM UTC
Resolved
Jan 20, 2026, 02:45 PM UTC
Duration
32m
Affected: Roundcube webmailSogo webmailAccess (IMAP/POP3)
Timeline · 2 updates
  1. investigating Jan 20, 2026, 02:13 PM UTC

    We must proceed to an emergency maintenance. You may experience issue accessing mail using pop3/imap or webmail.

  2. resolved Jan 20, 2026, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2026

.tc registry incident

Detected by Pingoru
Jan 13, 2026, 12:17 AM UTC
Resolved
Jan 13, 2026, 05:55 AM UTC
Duration
5h 37m
Affected: Domain name registration
Timeline · 2 updates
  1. investigating Jan 13, 2026, 12:17 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 13, 2026, 05:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 9, 2026

Emergency maintenance on a storage unit

Detected by Pingoru
Jan 09, 2026, 01:55 PM UTC
Resolved
Jan 09, 2026, 03:27 PM UTC
Duration
1h 31m
Affected: Simple Hosting FR-SD6Cloud FR-SD6GandiCloud VPS FR-SD6
Timeline · 4 updates
  1. investigating Jan 09, 2026, 01:55 PM UTC

    We are currently proceeding to an emergency maintenance on a storage unit.

  2. identified Jan 09, 2026, 02:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 19, 2025

DDoS on going on sd6 PaaS

Detected by Pingoru
Dec 19, 2025, 02:37 PM UTC
Resolved
Dec 19, 2025, 04:58 PM UTC
Duration
2h 21m
Affected: Simple Hosting FR-SD6
Timeline · 3 updates
  1. identified Dec 19, 2025, 02:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 19, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2025, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 16, 2025

Database incident

Detected by Pingoru
Dec 16, 2025, 10:34 AM UTC
Resolved
Dec 16, 2025, 07:25 PM UTC
Duration
8h 51m
Affected: SMTP inSimple Hosting FR-SD3www.gandi.netPUBLIC API v4Domain name registrationLiveDNSSMTP outSimple Hosting FR-SD5PUBLIC API v5Billing / payments{abc}.dns.gandi.netRoundcube webmailSimple Hosting FR-SD6admin.gandi.netns6.gandi.netSogo webmailSimple Hosting LU-BI1shop.gandi.netAccess (IMAP/POP3)Cloud FR-SD3Go SitebuilderCloud FR-SD5ForwardingCloud FR-SD6Web redirection servicesCloud LU-BI1NetworkSSL CertificatesGandiCloud VPS FR-SD6Security alert
Timeline · 7 updates
  1. investigating Dec 16, 2025, 10:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Dec 16, 2025, 11:03 AM UTC

    We are still working on this issue.

  4. monitoring Dec 16, 2025, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Dec 16, 2025, 02:25 PM UTC

    Impact is mitigated. We are still monitoring the situation

  6. identified Dec 16, 2025, 04:02 PM UTC

    We must proceed to an emergency maintenance on our main database cluster. This is scheduled at 17:15 CET

  7. resolved Dec 16, 2025, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025

WebHosting Compute nodes maintenance

Detected by Pingoru
Dec 09, 2025, 08:25 AM UTC
Resolved
Dec 09, 2025, 05:01 PM UTC
Duration
8h 36m
Affected: Simple Hosting FR-SD6
Timeline · 2 updates
  1. identified Dec 09, 2025, 08:25 AM UTC

    We have to reboot some of our webhosting compute nodes. Some instances may have a few minutes of unavailability in the coming hours.

  2. resolved Dec 09, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

Simple Hosting Compute hosts maintenance

Detected by Pingoru
Dec 08, 2025, 01:57 PM UTC
Resolved
Dec 08, 2025, 04:24 PM UTC
Duration
2h 26m
Affected: Simple Hosting FR-SD6
Timeline · 2 updates
  1. identified Dec 08, 2025, 01:57 PM UTC

    We have to reboot some of our webhosting compute nodes. Some instances may have a few minutes of unavailability in the coming hours.

  2. resolved Dec 08, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

We are having a slowdown in domain operation

Detected by Pingoru
Dec 01, 2025, 08:56 AM UTC
Resolved
Dec 02, 2025, 09:21 AM UTC
Duration
1d
Affected: admin.gandi.net
Timeline · 2 updates
  1. investigating Dec 01, 2025, 08:56 AM UTC

    We are experiencing some slow down in domain contact update

  2. resolved Dec 02, 2025, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 27, 2025

Domain update delayed

Detected by Pingoru
Nov 27, 2025, 01:45 PM UTC
Resolved
Nov 27, 2025, 03:43 PM UTC
Duration
1h 58m
Affected: Domain name registrationPUBLIC API v5
Timeline · 3 updates
  1. monitoring Nov 27, 2025, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Nov 27, 2025, 02:15 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 27, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025

Simple hosting incident at BI1

Detected by Pingoru
Nov 21, 2025, 09:59 AM UTC
Resolved
Nov 21, 2025, 02:40 PM UTC
Duration
4h 40m
Affected: Simple Hosting LU-BI1
Timeline · 4 updates
  1. investigating Nov 21, 2025, 09:59 AM UTC

    We are investigating a simple hosting issue on our BI1 datacenter

  2. identified Nov 21, 2025, 10:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2025, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2025, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 19, 2025

We have timeout issue on our platform

Detected by Pingoru
Nov 19, 2025, 03:39 AM UTC
Resolved
Nov 19, 2025, 08:55 AM UTC
Duration
5h 16m
Affected: Billing / paymentsadmin.gandi.netshop.gandi.net
Timeline · 4 updates
  1. investigating Nov 19, 2025, 03:39 AM UTC

    We have identified several timeout issues on different services on our platform

  2. identified Nov 19, 2025, 03:42 AM UTC

    We identifier the root cause, and we are working to mitigate the issue

  3. monitoring Nov 19, 2025, 05:16 AM UTC

    We continue to monitor the situation some delay may be observed in some cases but all services are operational

  4. resolved Nov 19, 2025, 08:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 13, 2025

Web redirection incident

Detected by Pingoru
Nov 13, 2025, 12:21 PM UTC
Resolved
Nov 13, 2025, 03:30 PM UTC
Duration
3h 8m
Affected: Web redirection services
Timeline · 3 updates
  1. investigating Nov 13, 2025, 12:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2025, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2025, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025

We are experiencing an issue on some of the mailboxes

Detected by Pingoru
Nov 10, 2025, 09:57 AM UTC
Resolved
Nov 10, 2025, 12:59 PM UTC
Duration
3h 2m
Affected: Roundcube webmailSogo webmailAccess (IMAP/POP3)
Timeline · 3 updates
  1. identified Nov 10, 2025, 09:57 AM UTC

    we have an issue on a storage unit on mail platform impacting a subset of mailboxes we are working on getting all service back

  2. monitoring Nov 10, 2025, 10:03 AM UTC

    We fixed the issue

  3. resolved Nov 10, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 8, 2025

SD6 storage

Detected by Pingoru
Nov 08, 2025, 02:47 AM UTC
Resolved
Nov 08, 2025, 03:36 AM UTC
Duration
48m
Affected: Simple Hosting FR-SD6Cloud FR-SD6GandiCloud VPS FR-SD6
Timeline · 3 updates
  1. investigating Nov 08, 2025, 02:47 AM UTC

    We have detected a fault on one of our storage unit at SD6. We are investigating.

  2. monitoring Nov 08, 2025, 03:08 AM UTC

    We fixed the storage unit issue, we are checking all impacted resources and we might have to reboot some VMs

  3. resolved Nov 08, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025

SD3 network incident

Detected by Pingoru
Nov 05, 2025, 09:33 PM UTC
Resolved
Nov 05, 2025, 10:14 PM UTC
Duration
41m
Affected: Simple Hosting FR-SD3
Timeline · 4 updates
  1. investigating Nov 05, 2025, 09:33 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 05, 2025, 09:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 05, 2025, 10:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 05, 2025, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →