Gandi incident

We are experiencing issues on the billing operation

Major Resolved View vendor source →

Gandi experienced a major incident on October 22, 2025 affecting Billing / payments, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 09:15 AM UTC
Resolved
Oct 22, 2025, 09:50 AM UTC
Duration
34m
Detected by Pingoru
Oct 22, 2025, 09:15 AM UTC

Affected components

Billing / payments

Update timeline

  1. investigating Oct 22, 2025, 09:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 22, 2025, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 22, 2025, 11:50 AM UTC

    This incident has been resolved.