Gainsight incident

Elevated error rates for Gainsight PX

Notice Resolved View vendor source →

Gainsight experienced a notice incident on March 16, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 09:14 PM UTC
Resolved
Mar 16, 2026, 11:25 PM UTC
Duration
2h 11m
Detected by Pingoru
Mar 16, 2026, 09:14 PM UTC

Update timeline

  1. identified Mar 16, 2026, 09:14 PM UTC

    Gainsight PX customers may experience intermittent issues resolving application domains. An issue has been identified with an upstream DNS service. We are escalating and monitoring for updates.

  2. resolved Mar 16, 2026, 11:25 PM UTC

    The issue has been resolved by the upstream DNS service provider.