Gainsight incident

CS - US2 - Delays in Rules and Data Designer

Notice Resolved View vendor source →
Started
Apr 02, 2026, 04:24 PM UTC
Resolved
Apr 02, 2026, 09:04 PM UTC
Duration
4h 40m
Detected by Pingoru
Apr 02, 2026, 04:24 PM UTC

Affected components

US2 Rules Engine Queue

Update timeline

  1. monitoring Apr 02, 2026, 04:24 PM UTC

    We have identified and fixed an issue causing delays in Rules Engine and Data Designer for a subset of customers in the US2 region. Additional capacity has been added to expedite processing. We are closely monitoring as the queues catch up.

  2. monitoring Apr 02, 2026, 07:05 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 02, 2026, 09:04 PM UTC

    This incident has been resolved.

Looking to track Gainsight downtime and outages?

Pingoru polls Gainsight's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Gainsight reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Gainsight alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Gainsight for free

5 free monitors · No credit card required