Gainsight incident

CS - EU: Investigating Elevated Error Rates

Minor Resolved View vendor source →

Gainsight experienced a minor incident on November 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 06:30 AM UTC
Resolved
Sep 05, 2023, 04:39 PM UTC
Duration
—
Detected by Pingoru
Nov 02, 2023, 06:30 AM UTC

Update timeline

  1. resolved Nov 02, 2023, 06:30 AM UTC

    We have identified the issue with an upstream service provider. New logins may experience slowness or errors, where existing sessions are not affected. We are worked with the service provider for a fix.