Gainsight incident

Gainsight CS - US1 - Product filtering incident

Minor Ongoing View vendor source →

Gainsight is currently experiencing a minor incident affecting Gainsight CS US1 Application, which began 12 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 05:43 PM UTC
Resolved
Ongoing
Duration
● 12m
Detected by Pingoru
May 12, 2026, 05:43 PM UTC

Affected components

Gainsight CS US1 Application

Update timeline

  1. investigating May 12, 2026, 05:43 PM UTC

    We have identified an issue impacting the below areas. You may see an error message when interacting or navigating to these pages. - Dashboard filters - Home Page filters - Report Filters - Rules/Data Designer Task filters - JO Query builder Tasks filter Note: The impact is limited to users attempting to access the aforementioned assets via the UI (from application). The backend schedules of these assets are intact with the filter configuration they are already saved with, and continue to work without issues. Our team is actively working on restoration efforts and we will keep you updated with any changes. There is no workaround at the moment. Thank you for the patience as we address this!