Gainsight incident

CS-US1: Delays in Rules Queue

Notice Resolved View vendor source →

Gainsight experienced a notice incident on November 27, 2023 affecting US1 Rules Engine Queue, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 05:56 PM UTC
Resolved
Nov 27, 2023, 08:10 PM UTC
Duration
2h 13m
Detected by Pingoru
Nov 27, 2023, 05:56 PM UTC

Affected components

US1 Rules Engine Queue

Update timeline

  1. monitoring Nov 27, 2023, 05:56 PM UTC

    We have observed delays in Rules Queues and we are monitoring closely.

  2. monitoring Nov 27, 2023, 05:57 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 27, 2023, 08:10 PM UTC

    Queues have returned to expected levels.