Gainsight incident

Retrospective: CS - US1 Export Failures

Minor Resolved View vendor source →

Gainsight experienced a minor incident on August 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 07:25 PM UTC
Resolved
Aug 19, 2024, 01:00 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2024, 07:25 PM UTC

Update timeline

  1. resolved Aug 19, 2024, 07:25 PM UTC

    CS-US1: Some customers may have experienced issues while exporting from Dashboard and Success Snapshot from 13:00 to 18:00 UTC. We restarted related services which resolved this issue. Please email [email protected] with any questions.