Gainsight experienced a minor incident on October 3, 2024 affecting Gainsight CS US1 Application, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Gainsight CS US1 Application
Update timeline
- monitoring Oct 03, 2024, 08:00 PM UTC
We have identified an issue with the Journey Orchestrator service. A fix is applied to resolve the issue and we are monitoring it closely. We anticipate a delay in the processing, which should catch up in a few hours.
- resolved Oct 03, 2024, 08:22 PM UTC
Queues have returned to expected levels.