Gainsight incident

US1 Region - Rules and Data Designer failure for a few customers

Notice Resolved View vendor source →

Gainsight experienced a notice incident on May 31, 2023 affecting Gainsight CS US1 Application and US1 Rules Engine Queue, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 31, 2023, 08:44 AM UTC
Resolved
May 31, 2023, 08:44 AM UTC
Duration
—
Detected by Pingoru
May 31, 2023, 08:44 AM UTC

Affected components

Gainsight CS US1 ApplicationUS1 Rules Engine Queue

Update timeline

  1. resolved May 31, 2023, 08:44 AM UTC

    We have identified and fixed an issue that has caused a few Rules and Data Designer failures for a small subset of customers. Impacted customers would have received failure notification and can rerun the failed rules and workflows. Please reach out to [email protected] if you have any questions or need help in rerunning any failures in your org.