Gainsight incident

CS - EU - Delays observed in Connector and People Dataload jobs

Notice Resolved View vendor source →

Gainsight experienced a notice incident on November 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 11:03 PM UTC
Resolved
Jul 22, 2023, 03:00 PM UTC
Duration
Detected by Pingoru
Nov 06, 2023, 11:03 PM UTC

Update timeline

  1. resolved Nov 06, 2023, 11:03 PM UTC

    We have observed delay in Connector jobs and People Dataload jobs for a subset of customers. Our engineers have identified and fixed the issue. A few customers with Dataload Rule failures would have received failure notification and they can rerun the failed rules and workflows.