Gainsight experienced a minor incident on October 25, 2023 affecting Gainsight CS US1 Application, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Gainsight CS US1 Application
Update timeline
- monitoring Oct 25, 2023, 01:57 PM UTC
Within the last 90 minutes, upstream cloud storage functionality was unavailable intermittently for DataOperations or Dataload jobs, which would have also impacted Rule report downloads for some customers. All functionality is back to normal.
- resolved Oct 25, 2023, 03:17 PM UTC
This incident has been resolved. Any failed rules related to this issue would have triggered notifications.