Gainsight incident

Gainsight CS Slowness

Minor Resolved View vendor source →

Gainsight experienced a minor incident on May 3, 2024 affecting Gainsight CS US1 Application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 09:59 AM UTC
Resolved
May 03, 2024, 11:01 AM UTC
Duration
1h 1m
Detected by Pingoru
May 03, 2024, 09:59 AM UTC

Affected components

Gainsight CS US1 Application

Update timeline

  1. investigating May 03, 2024, 09:59 AM UTC

    We are investigating reports of Gainsight pages taking a long time to load. We will update this page with more details as soon as we have further information.

  2. monitoring May 03, 2024, 10:39 AM UTC

    We have identified the issue and implemented a fix. The pages are now loading normally. We are monitoring closely.

  3. resolved May 03, 2024, 11:01 AM UTC

    This incident is now resolved.