Funnel incident

Unable to connect new data source connections to Funnel

Notice Resolved View vendor source →

Funnel experienced a notice incident on February 10, 2026, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 05:32 PM UTC
Resolved
Feb 10, 2026, 07:31 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 10, 2026, 05:32 PM UTC

Update timeline

  1. investigating Feb 10, 2026, 05:32 PM UTC

    We’re currently aware of an issue where users are unable to connect data sources to Funnel. Our team is actively investigating the situation and working to identify the root cause. We’ll share updates here as soon as we have more information. Thank you for your patience.

  2. monitoring Feb 10, 2026, 06:27 PM UTC

    We identified a small number of unhealthy instances and took immediate action to decommission and replace them with new, healthy instances. The issue is now fully resolved.

  3. resolved Feb 10, 2026, 07:31 PM UTC

    After confirmation from several customers normal operations have been restored. We apologize for the issue and thank you for your patience.