Funnel experienced a notice incident on September 21, 2026 affecting Funnel, lasting 2d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 07:20 AM UTC
We are looking into an issue with our MCP Server for ChatGPT. Customers have reported getting an error, and we have managed to re-create the issue. We are investigating and have reached out to OpenAI.
- identified Sep 21, 2026, 07:28 AM UTC
We believe we've identified the issue and have re-published the MCP. We are waiting to see when the change takes effect on the ChatGPT side to see if it worked.
- investigating Sep 21, 2026, 02:55 PM UTC
The identified fix did not resolve the issue. It seems the scope of the problem is limited to establishing new connections through the MCP, already established connections still work. We continue to investigate on our end and have provided more information to OpenAI.
- resolved Sep 23, 2026, 12:22 PM UTC
ChatGPT is now working again and can connect to Funnel's MCP.