Resolved after 2 days 20 hours, on March 6, 2026.
We deployed a fix over the weekend which allowed us to resume downloads again. As of March 8th, downloads are back to normal.
Update timeline
- identified Mar 06, 2026, 02:01 PM UTC
We are currently experiencing an interruption in TikTok data downloads. A recent change to our systems caused a higher volume of requests to the TikTok API which has caused us to temporarily exceed our API quota. Background: On March 3, we started seeing an increase in errors for TikTok downloads. We deployed a fix to accommodate this change; however, the resulting increase in request volume has triggered a secondary quota limitation. Next Steps: We are optimizing our retrieval process to lower the request count. We will provide an update as soon as downloads resume.
- resolved Mar 09, 2026, 10:08 AM UTC
We deployed a fix over the weekend which allowed us to resume downloads again. As of March 8th, downloads are back to normal.
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