FullStory incident
Elevated Data Display Errors, Delayed Segment Alerts
Resolved after 2 hours 3 minutes, affecting Fullstory Web Application and Webhooks & Alerts, on December 10, 2024.
The delays have subsided and this incident is now resolved. Please write into [email protected] if you experience further trouble.
Affected components
Update timeline
- identified Dec 10, 2024, 09:30 PM UTC
We are experiencing an elevated error rate displaying data in app for a subset of orgs. Charts may be slow to load. They may timeout with an error. Data capture is not affected. Segment alerts are also delayed for all orgs. We are actively investigating the issue.
- resolved Dec 10, 2024, 11:34 PM UTC
The delays have subsided and this incident is now resolved. Please write into [email protected] if you experience further trouble.
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