Resolved after 6 hours 28 minutes, affecting Fullstory Web Application, on December 11, 2024.
Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out [email protected].
Affected components
Update timeline
- identified Dec 11, 2024, 04:42 PM UTC
We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.
- identified Dec 11, 2024, 09:03 PM UTC
We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.
- resolved Dec 11, 2024, 11:10 PM UTC
Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out [email protected].
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