FullStory incident

Issues logging in to Fullstory

Resolved after 20 minutes, on January 8, 2025.

resolved Jan 08, 2025, 03:41 PM UTC

From 10:15 - 10:35am EST today, we identified an issue with logging in to the Fullstory application. This issue has since been resolved and access to Fullstory has been restored. As a result of this issue, there is a slight delay in session processing that will be caught up within 30 - 60 minutes following the resolution.

Started
Jan 08, 2025, 03:15 PM UTC
Resolved
Jan 08, 2025, 03:35 PM UTC
Duration
20m
Detected by Pingoru
Jan 08, 2025, 03:15 PM UTC

Update timeline

  1. resolved Jan 08, 2025, 03:41 PM UTC

    From 10:15 - 10:35am EST today, we identified an issue with logging in to the Fullstory application. This issue has since been resolved and access to Fullstory has been restored. As a result of this issue, there is a slight delay in session processing that will be caught up within 30 - 60 minutes following the resolution.

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