FullStory incident

Delayed session processing

Resolved after 59 minutes, affecting Data Capture - Web, on February 12, 2025.

investigating Feb 12, 2025, 10:26 PM UTC

We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.

Started
Feb 12, 2025, 10:26 PM UTC
Resolved
Feb 12, 2025, 11:25 PM UTC
Duration
59m
Detected by Pingoru
Feb 12, 2025, 10:26 PM UTC

Affected components

Data Capture - Web

Update timeline

  1. investigating Feb 12, 2025, 10:26 PM UTC

    We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.

  2. resolved Feb 12, 2025, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

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