FullStory incident

Delayed session processing for EU

Resolved on March 2, 2025.

resolved Mar 02, 2025, 04:13 PM UTC

From 6:30am ET until 9:00am ET we were experiencing delays in session processing for accounts in our EU data center. New sessions may not have appeared until 9:30am ET but no data was lost. The issue is now fully resolved and all sessions captured during this time have been processed.

Started
Mar 02, 2025, 11:30 AM UTC
Resolved
Mar 02, 2025, 11:30 AM UTC
Duration
–
Detected by Pingoru
Mar 02, 2025, 11:30 AM UTC

Update timeline

  1. resolved Mar 02, 2025, 04:13 PM UTC

    From 6:30am ET until 9:00am ET we were experiencing delays in session processing for accounts in our EU data center. New sessions may not have appeared until 9:30am ET but no data was lost. The issue is now fully resolved and all sessions captured during this time have been processed.

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