FullStory incident
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Resolved after 14 hours 46 minutes, affecting Fullstory Web Application and Webhooks & Alerts, on September 7, 2026.
This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at [email protected].
Affected components
Update timeline
- monitoring Sep 07, 2026, 10:32 PM UTC
We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.
- monitoring Sep 07, 2026, 10:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 08, 2026, 05:46 AM UTC
This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at [email protected].
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