Front incident
[by_company_00015] Delays on channel imports for a subset of us-west-1 customers
Minor Vendor's status page →
Ongoing since 08:05 AM UTC, affecting Other channels.
We are beginning to see improvements in the backlogs.
Affected components
Other channels
Update timeline
- investigating Nov 12, 2026, 08:05 AM UTC
We are experiencing backlogs for the queues used to service channel mass imports, which may cause delays when bulk importing messages from newly connected channels. Our monitoring indicates fewer than 10 customers are impacted currently. We are investigating the issue.
- identified Nov 12, 2026, 09:26 AM UTC
We are beginning to see improvements in the backlogs.
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