Freshservice incident

Intermittent Issue

Resolved after 25 minutes, on May 3, 2016.

investigating May 03, 2016, 04:15 PM UTC

Write mails are getting dequeued and we are working on this with sendgrid closely.

Started
May 03, 2016, 03:51 PM UTC
Resolved
May 03, 2016, 04:17 PM UTC
Duration
25m
Detected by Pingoru
May 03, 2016, 03:51 PM UTC

Update timeline

  1. investigating May 03, 2016, 03:51 PM UTC

    We are facing issue with incoming emails from sendgrid. We are working on it.

  2. investigating May 03, 2016, 04:15 PM UTC

    Write mails are getting dequeued and we are working on this with sendgrid closely.

  3. resolved May 03, 2016, 04:17 PM UTC

    The issue is resolved at sendgrid.

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