Freshservice incident

Issue with incoming and outgoing calls

Resolved after 42 minutes, affecting Freshcaller, on October 7, 2026.

resolved Oct 07, 2026, 12:15 PM UTC

The issue affecting incoming and outgoing calls has been resolved. Our team will continue to monitor the service to ensure ongoing stability.

Started
Oct 07, 2026, 11:33 AM UTC
Resolved
Oct 07, 2026, 12:15 PM UTC
Duration
42m
Detected by Pingoru
Oct 07, 2026, 11:33 AM UTC

Affected components

Freshcaller

Update timeline

  1. investigating Oct 07, 2026, 11:33 AM UTC

    We are experience issue with incoming and outgoing calls through Freshcaller application. Our engineering team is actively working to resolve the issue and will share updates as progress is made.

  2. resolved Oct 07, 2026, 12:15 PM UTC

    The issue affecting incoming and outgoing calls has been resolved. Our team will continue to monitor the service to ensure ongoing stability.

Your product runs on more than Freshservice

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →