Resolved after 2 hours 29 minutes, affecting Dashboard and Tickets and 1 more, on December 22, 2021.
Our engineering team is monitoring the error rates which are nearing their stable level. Further updates to follow.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Dec 22, 2021, 12:11 PM UTC
Our cloud service provider has issues with one of the availability zones. we are monitoring the situation.
- investigating Dec 22, 2021, 01:30 PM UTC
Our cloud service provider are working on to fix issue, Thanks a ton for your patience. More updates to follow
- investigating Dec 22, 2021, 02:30 PM UTC
Our engineering team is monitoring the error rates which are nearing their stable level. Further updates to follow.
- resolved Dec 22, 2021, 02:40 PM UTC
The issue has been resolved and all the services are operating normally.
Your product runs on more than Freshservice
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services