Freshservice incident

Ticket List view Loading issues

Resolved after 1 hour 35 minutes, affecting Tickets, on June 20, 2022.

resolved Jun 20, 2022, 01:20 PM UTC

Our engineering team has confirmed that the issue is now resolved. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.

Started
Jun 20, 2022, 11:45 AM UTC
Resolved
Jun 20, 2022, 01:20 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 20, 2022, 11:45 AM UTC

Affected components

Tickets

Update timeline

  1. investigating Jun 20, 2022, 11:45 AM UTC

    You will be experiencing delays in loading data in tickets list view. Our engineers are working on it right now and we will keep you posted with timely updates.

  2. resolved Jun 20, 2022, 01:20 PM UTC

    Our engineering team has confirmed that the issue is now resolved. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.

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